Privacy Policy

Introduction

PixelSummiting Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

Data Controller Information

PixelSummiting Ltd is the data controller responsible for your personal information. We are a limited company registered in Cyprus with registration number HE917356. Our registered office is located at Gladstonos Street 70, Paphos, 8062, Paphos District, Cyprus.

Data Collection

We collect personal data that you provide to us directly and information that we collect automatically when you use our website and services. The types of data we collect include:

Information You Provide Directly

• Contact Information: Name, email address, phone number, and postal address when you contact us or request our services
• Financial Information: Information about your financial goals, current financial situation, and investment preferences when you engage our services
• Communication Data: Records of our correspondence, including emails, phone calls, and meeting notes
• Service Data: Information related to the services we provide to you, including financial plans, recommendations, and progress tracking

Information We Collect Automatically

• Technical Data: IP address, browser type and version, device information, and operating system
• Usage Data: Pages visited, time spent on our website, click-through rates, and navigation patterns
• Cookie Data: Information collected through cookies and similar tracking technologies as described in our Cookie Policy

How We Use Your Information

We use your personal data for the following purposes, based on legitimate interests, contractual necessity, or your consent:

• Service Provision: To provide financial advisory services, develop personalised financial strategies, and deliver ongoing support
• Communication: To respond to your inquiries, provide customer support, and send important updates about our services
• Legal Compliance: To comply with regulatory requirements, including anti-money laundering checks and financial services regulations
• Website Improvement: To analyse website usage, improve user experience, and optimise our digital services
• Marketing: With your consent, to send you information about our services, industry insights, and relevant financial education content
• Security: To protect our website, prevent fraud, and ensure the security of our systems and your data

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in delivering our services, such as IT support, payment processors, and professional advisors
• Legal Requirements: When required by law, regulation, or court order, or to protect our rights and the rights of others
• Business Transfers: In connection with any merger, acquisition, or sale of assets, subject to appropriate confidentiality protections
• Consent: With your explicit consent for specific purposes not covered by this policy

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Financial advisory records are typically retained for a minimum of seven years after the end of our business relationship, as required by financial services regulations. Website analytics data is generally retained for up to 26 months. Marketing data is retained until you withdraw consent or we determine it is no longer necessary.

Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your personal data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding your personal data, please reach out to us:

Supervisory Authority

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Cyprus, this is the Office of the Commissioner for Personal Data Protection.